Cancellation & Refund Policy
Cancellations:
You may cancel your order within 24 hours of placing it.
To cancel, please email us at [Insert Email Address] with your Order ID.
Orders usually cannot be cancelled once they have been shipped.
Returns:
We accept returns only if the product received is damaged, defective, or incorrect.
You must report the issue within [2-3] days of delivery by emailing us at [Insert Email Address] with photos of the damaged item.
The product must be unused and in its original packaging.
Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed to your original method of payment (Credit Card, Debit Card, UPI, etc.).
Refund Timeline: Please allow 5-7 business days for the refund to reflect in your bank account.
Subscription Cancellations:
How to Cancel: You may cancel your subscription at any time by logging into your account settings or by emailing us at [Insert Support Email].
Notice Period: To avoid being charged for the next billing cycle, cancellations must be initiated at least [24 - 48 hours] before your next scheduled renewal date.
Effect of Cancellation: If you cancel your subscription, you will retain access to the service until the end of your current billing period. 2 After the period expires, your access will be revoked, and you will not be charged again.
Subscription Refunds:
Non-Refundable: Subscription fees are generally non-refundable. We do not provide refunds or credits for any partial subscription periods or unused services. 1
Exceptions: Refunds are only considered if there was a technical error (e.g., double charge) or if the service was not accessible due to a fault on our end for more than 24 hours.
Refund Timeline: If a refund is approved for a subscription error, it will be processed within 5-7 business days to the original payment method.
Write Us: sales@medicalinterventions.in
Toll-Free 1800-572-2242
WhatsApp +91 6305487980
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Medical Interventions Private Limited
Hyderabad | Telangana | India
